Operations Automation

We are entering a new age where digitalisation, machines, robots and AI will accelerate automation


Key challenges

Significant advances in many types of technologies are resulting in new opportuntities for automation, e.g., robotics, AI, IT, 3D printing. Companies asking:

  • Where are the biggest impact from automation?
  • How can we make the processes both more efficient and better?
  • What are the technology driving it and how do they integrate?
  • What are the risks to consider?

 

Our services

We help companies focus and implement their automation efforts. 

Services include: 

  • Automation strategy
  • Technology assessment
  • End-to-end digital automation

Most relevant for: CEO, COO, CPO, CFO 

 

Examples of our proprietary concepts and methods

  • Automation lever catalog
  • Case librabry with best practices
  • Emerging technologies, structured by type

Selected case studies

Streamlining Operations at a Global Distributor and Services Company

Streamlining Operations at a Global Distributor and Services Company

The client wanted to pursue a profitable growth strategy and to support this, a major IT-system investment was made to a…

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Digital Transformation For a Cooperative of Retail Banks

Digital Transformation For a Cooperative of Retail Banks

A cooperative of Scandinavian retail banks faced a radically changing end user digitalisation behaviour, increased opera…

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Group-wide IT Strategy for a Large European bank

Group-wide IT Strategy for a Large European bank

A major universal bank with a multi-billion IT spend needed a clear future direction for IT, linking the IT strategy to…

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Upskilling a Tech Division to Cope With Changing Customer Demands

Upskilling a Tech Division to Cope With Changing Customer Demands

A tech team found it challenging to meet new customer requirements. A plan for upskilling and 20% cost savings was devel…

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Design of New Project Governance Model

Design of New Project Governance Model

The client was managing a multi-billion portfolio of investment projects, which they were also implementing. As the busi…

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Outsourcing of Technical and Logistics Services for an Energy Company

Outsourcing of Technical and Logistics Services for an Energy Company

The market for one of Europe’s major energy companies was undergoing substantial changes in the fuel types being used fo…

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Optimising the Operating Model for a Service Provider in the Health Care Sector

Optimising the Operating Model for a Service Provider in the Health Care Sector

An internal service provider offering full service of medical devices across several geographical locations in the healt…

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Resolving a Bottle-Neck Decision in a Public Infrastructure Mega-Project

Resolving a Bottle-Neck Decision in a Public Infrastructure Mega-Project

A public transportation provider needed a strategy for how to optimally put in place a new sub-infrastructure worth seve…

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Improving Concept and Product Development in R&D in a Life Sciences Company

Improving Concept and Product Development in R&D in a Life Sciences Company

The client’s R&D division was facing a situation with delays and budget overruns for some R&D projects, and needed an im…

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Optimising Sourcing Strategy for a Bioenergy Company

Optimising Sourcing Strategy for a Bioenergy Company

A global bioenergy company, was determined to improve its biofuel sourcing as part of its long-term strategy.

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Consolidation Strategy for a Major Energy Company

Consolidation Strategy for a Major Energy Company

The power generation business in one of Europe’s major energy companies was established as a separate business area and…

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Growth Strategy and New Operating Model for a Leading Supplier of Spare Parts and Services

Growth Strategy and New Operating Model for a Leading Supplier of Spare Parts and Services

A global supplier of aviation spare parts had invested heavily in global processes and technology, but had not seen sign…

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Improving Commercial Setup in Major UK Energy Company

Improving Commercial Setup in Major UK Energy Company

A large company in the UK energy market, while expecting a period of growth and transformation, was determined to improv…

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Combating Rising Ops & IT Costs at a Financial Incumbent

Combating Rising Ops & IT Costs at a Financial Incumbent

Breaking the tech cost curve while customers and regulators drive higher demand calls for a structural approach.

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International Growth Strategy for an Offshore Service Provider

International Growth Strategy for an Offshore Service Provider

A large and complex multi-service provider to the offshore energy sector was determined to improve its top line growth a…

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Communications Technology Strategy for a Global Maritime Company

Communications Technology Strategy for a Global Maritime Company

A maritime company with a global presence across more than 50 locations faced a highly fragmented and old legacy communi…

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Improving Software Development in a Large Scandinavian IT Company

Improving Software Development in a Large Scandinavian IT Company

The company had, over several years, acquired software development companies in several countries and was now experienci…

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Optimising the Commercial Digital Model for a B2B Wholesaler

Optimising the Commercial Digital Model for a B2B Wholesaler

A Scandinavian B2B wholesale company wanted to improve their commercial performance, however their growth was limited by…

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Optimising Performance Management Setup in Large European Bank

Optimising Performance Management Setup in Large European Bank

Generating lasting impact via high level of business transparency and alignment

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Optimising IT Operations for a Large Scandinavian Bank

Optimising IT Operations for a Large Scandinavian Bank

Clear hands-on action plan for obtaining cost savings AND improving quality of services provided to customers

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Supply Chain Optimisation for a Fast-Growing Design Company

Supply Chain Optimisation for a Fast-Growing Design Company

A leading European design company had experienced steep growth in sales over a few years and had not aligned its organis…

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Selected perspectives

Smart Homes: Clever Strategies Needed

Smart Homes: Clever Strategies Needed

June 2019

Three competitive battles are likely to play out in the near future as the war for convenience, design and sustainabilit…

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Funding Digital Demand Explosion: How to Reduce IT O&M Cost

Funding Digital Demand Explosion: How to Reduce IT O&M Cost

May 2021

As companies are experiencing a significant increase in the demand for digital solutions, they need to find ways to fund…

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Customer Support Transformation: An Iterative & Value Focused Approach

Customer Support Transformation: An Iterative & Value Focused Approach

May 2021

There are many ways to modernise and transform a comprehensive customer support setup, but which levers should you execu…

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Towards Agile Innovation: Key R&D Models for the Next Decade

Towards Agile Innovation: Key R&D Models for the Next Decade

February 2020

With companies under increasing pressure to innovate, what is the most effective R&D approach for the future? A strategi…

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An Economic Down-Turn Creates Momentum to Streamline the IT Portfolio

An Economic Down-Turn Creates Momentum to Streamline the IT Portfolio

November 2012

Take advantage of a challenging economic climate to construct a more valuable and less risky IT project portfolio.

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Getting Sourcing and Procurement Right in a Global Conglomerate

Getting Sourcing and Procurement Right in a Global Conglomerate

February 2012

If your purchasing employees are sourcing and your line managers are procuring, you are not exploiting your organisation…

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Digital Business Models: Two-Thirds Are Fundamentally Unsound

Digital Business Models: Two-Thirds Are Fundamentally Unsound

February 2016

Digital businesses are innovative and disruptive but not always valuable and good for customers – Meet the Digital Illus…

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Bots on the Loose: How Forgotten Software Logic Gets Companies into Trouble

Bots on the Loose: How Forgotten Software Logic Gets Companies into Trouble

September 2020

Software robots are invading businesses and public institutions. Many companies have forgotten what they told the bots t…

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Think Outside the Organisational Box

Think Outside the Organisational Box

January 2013

Managers should spend their time differently after a big organisational change.

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Accelerating Digital Disruption in Tableware

Accelerating Digital Disruption in Tableware

June 2019

Manufacturers of premium brands in the tableware market are creating new direct-to-consumer digital channels, intensifyi…

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Outsourcing – Follow Facts Not Feelings

Outsourcing – Follow Facts Not Feelings

November 2011

Avoid outsourcing part of your business as a black box and get brighter results.

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5G is Here: Creating Value on Both the Demand & Supply Side

5G is Here: Creating Value on Both the Demand & Supply Side

December 2020

5G is now available in most parts of the world, allowing for faster and more reliable mobile device communication. Which…

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Preparing for Economic Decline: Proactively Increasing Cost Flexibility

Preparing for Economic Decline: Proactively Increasing Cost Flexibility

February 2020

The possibility of another global economic decline cannot be denied. Can companies proactively plan to soften the impact…

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Measuring Digital Success: Performance & Health

Measuring Digital Success: Performance & Health

February 2021

Measuring digital success can help executives track value creation and prioritize where to focus next. Paradoxically, so…

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Next Steps in Globalisation of Commercial Operations in Life Sciences

Next Steps in Globalisation of Commercial Operations in Life Sciences

October 2008

Life sciences companies have long started to globalize their business systems. Now is time to go all the way.

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Agile Software Development: Avoiding a Loss-Making Methodology Choice

Agile Software Development: Avoiding a Loss-Making Methodology Choice

July 2019

All agile and waterfall software development methodologies could destroy value when applied to an ill-fitting situation.…

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Sailing 7 Waves of Computing Innovations for Maximum Business Impact

Sailing 7 Waves of Computing Innovations for Maximum Business Impact

January 2020

Innovations in computing and provider models have over decades taken executives for a ride. But when not managed careful…

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Big Data: The Six I’s to Value Impact

Big Data: The Six I’s to Value Impact

April 2016

Sorting out how to leverage Big Data in a business strategy is just as crucial as dealing with its voluminous nature.

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